Ek9997's Privacy Policy

ek9997 One of Bangladesh's most trusted online gaming platforms. We believe protecting your personal information is our foremost responsibility. This Privacy Policy is a transparent document — it clearly explains what information we collect, why we collect it, and how we keep it safe.

When you ek9997When you register on , play games, make a deposit or withdrawal, or contact our customer support — we receive certain information in each of these interactions. Understanding how that information is handled is your right, and explaining it in plain language is our responsibility.

This Policy ek9997's website, mobile app, and all other digital platforms. Our platform is not intended for anyone under 18, and we do not knowingly collect data from minors.

ek9997 Only the information genuinely needed to operate the platform, ensure security, and deliver the best experience to you is collected. We never ask for data we don't need.

Information collected directly from you

Automatically Collected Information

• IP address and device information (model, operating system)
• Browser Type & Version
• Site access times & session data
• Gaming activity logs (betting, win/loss history)
• Transaction records and timestamps
• Cookies & Tracking Pixel Data

ek9997 Your data is used solely for specific, legitimate purposes. It will never be used in ways that go beyond those purposes without your consent.

• Account Management: For registration, login, password reset, and account security.
• Financial Transactions: To verify deposits, process withdrawals, and ensure transaction security.
• KYC Verification: To verify your identity and age — a necessary step in preventing fraud.
• Customer Support: To resolve your issues, handle complaints, and provide support.
• Notifications & Offers: To keep you informed about promotions, bonuses, and important updates (you can opt out at any time).
• Security Monitoring: To detect fraud, hacking, and suspicious activity.
• Legal Obligations: Providing information required to fulfill legal requests from relevant authorities.
• Platform Development: To analyze user behavior and improve the quality of our services.

ek9997 Your personal information may be shared with third parties only in very limited circumstances and subject to strict conditions. Those circumstances are clearly outlined below:

When information may be shared

• Payment Provider: Only the minimum necessary information is shared to verify transactions via bKash, Nagad, and Rocket.
• Law Enforcement: Data may be disclosed in response to lawful orders from authorities in accordance with Bangladesh law.
• Security Auditor: With licensed third-party auditors (subject to confidentiality agreements) to ensure cybersecurity.
• Game Provider: Limited technical data for game result verification.

ek9997-'s website uses cookies. Cookies are small text files stored in your browser that help enhance your experience.

Types of cookies we use

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain site features.

ek9997 Industry-leading security technology is used to protect your data, and our security team monitors systems around the clock, 24 hours a day.

• 256-bit SSL Encryption: All communication between your browser and our servers is encrypted.
• Two-Factor Authentication (2FA): An additional layer of security for logins and withdrawals.
• Firewall Protection: Databases are protected against unauthorized access.
• Regular Security Audits: Periodic security reviews conducted by third-party experts.
• Data Minimization: Only the information strictly necessary is collected and stored.
• Employee Access Controls: Only authorized employees have access to specific data.
• Data Backup: Regular encrypted backups are stored in secure infrastructure.

ek9997's registered members have the following rights regarding their personal data. To exercise any of these rights, please contact our support team.